The V10 works only when plugged in directly to my computers and it does not work when plugged in through my KVM switches. Zoe March 02, 2023 02:47 Updated 1) Please click this link to flash the latest firmware. 2) If it still doesn't work, please switch off the NKRO by holding Fn+N. Related articles Bluetooth can't connect How To Use VIA To Program Your Keyboard How soon can I receive my package if I order now? The Q6 works well on Mac, but it gets stuck or repeats on Windows 10. What might be the reason? My Q3 does not work. Everything is connected but there are no lights or inputs. What should I do?