Thanks for getting in touch. This is actually not a quality problem.
Our aim was to make the world’s thinnest mechanical keyboards. We went on a hunt to find the most suitable switches to make this dream a reality. After testing of over 5 reputable switches, we finally decided upon the ultra-thin low profile blue mechanical switches for the Keychron keyboard. These low profile switches are 48% slimmer than other traditional mechanical switches but they still maintain the same tactile responses. It was an engineering challenge to built it, but we successfully designed the ultra-slim keyboard. This resulted in the keys to have two types of mechanisms inside, one that enables click sound and the other one that activates the text. Sometimes when you press the key, even though there is no sound there are chances that it might activate a text. But you can’t notice this when you use it on a daily basis unless you fidget with the keys. It will not be noticed even if you gently rest your fingers on the keys. You will still experience a great tactile response from the Keychron switches.
Hope this clarifies your doubt.