My Q1 came with a stripped screw and I cannot remove the plate from the PCB. Are there any recommendations you can give me for taking off this screw? Kristine May 24, 2022 04:21 Updated Please refer to this guide:How to Unscrew the Screws in the Q1 PCB Related articles Can I buy a custom badge? Keychron Q2 User Manual How to Factory Reset Your Keychron Q1 Upon opening the keyboard box, I noticed that the included tools(hex key, keycap puller, switch puller, and screwdriver) in the package were missing. Did you forget to ship them? The paint on the bottom left edge has started to dull compared to the rest of the keyboard, most likely because of the more frequent contact with my hands. Do you have a solution for this?