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  1. Keychron | Support Center
  2. Product Support
  3. Single Connection Mode Keyboard

Single Connection Mode Keyboard

All about the support of Keychron Q, V, S, C, C Pro series products.

  • Keychron Q1 User Manual
  • Keychron Q2 User Manual
  • Keychron Q3 User Manual
  • For the Q1/ Q2/ Q3/ Q4/ Q5, why can't I use Capslock to change the input language source on the Mac?
  • Keychron Q1 Assembling Guide
  • Will disassembling my Q1 affect/lose the warranty?What do you suggest doing?
  • How can I remove and replace/change the mechanical switches on Q1 keyboard?
  • Is there a tutorial to show how to disassemble my Q1 keyboard?
  • What is the current size of the Q1 hex screw?
  • My Q1 came with a stripped screw and I cannot remove the plate from the PCB. Are there any recommendations you can give me for taking off this screw?
  • What is the knob specification of Q1 knob version?
  • What's the difference between the Q1 fully assembled version and the barebone version?
  • What's the difference between the Q1 Non-Knob version and Version 2?
  • What is the Keychron Q1 Barebone version?
  • What's the difference between the Q1 Knob version and Version 2?
  • How can I buy a different plate for the Q1?
  • What's the warranty policy for the Q1?
  • When will the Q1 ISO (UK, Germany, France, Italy, Spain, Denmark, Norway, Sweden, Finland, Iceland, etc.) Version be released?
  • Does the Q1 knob version come with a default polling rate of 1000Hz?
  • Does the Q1 carrying case have space for the coiled cable that came with the Q1?
  • Does the Q1 support per-key RGB?
  • How to Factory Reset Your Keychron Q1
  • My Q1 does not work. Everything is connected but there are no lights or inputs. What should I do?
  • One key does not work/register/respond on my Q1. How can I fix this?
  • My Q1 Keychron keyboard stops working sometimes when left idle and it can't type when I come back. How can I fix this?
  • I cannot use the Caps Lock key on my Q1 to change input language on the macOS. What should I do?
  • I have a third-party rotary knob (a generic rotary knob from electronics shop) and I want to solder it on my non-knob Q1. Is it possible to flash it with the Knob version firmware?
  • The Mac/Win toggle/switch on the front of the Q1 keyboard isn't working. It seems to get stuck in Mac mode and won't switch to Windows.
  • My Q1 keeps disconnecting randomly from my mac every ~3-4 minutes and showing an error message saying the USB device is not recognized. What should I do?
  • My Q1 sometimes disconnects (via USB-C to USB-A cable) itself. I have to unplug and replug the cable to make it work again. What should I do?
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