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  1. Keychron | Support Center
  2. General

General

General FAQ

  • My keyboard is not recognized by Keychron Launcher, what should I do?
  • When I plug my keyboard on my computer, a “USB Power Surge” message appears and all my devices stop working (mouse, Wacom, headset, etc.).
  • What wattage do you suggest for charging the keyboard?
  • Can Mac detect the battery percentage of the keyboard? If not, is there any workaround?
  • How can I join the Linux group?
  • How can I join the Keychron US user group?
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