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My keyboard is not recognized by Keychron Launcher, what should I do?
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When I plug my keyboard on my computer, a “USB Power Surge” message appears and all my devices stop working (mouse, Wacom, headset, etc.).
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What wattage do you suggest for charging the keyboard?
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Can Mac detect the battery percentage of the keyboard? If not, is there any workaround?
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How can I join the Linux group?
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How can I join the Keychron US user group?
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What is your company’s VAT Number?
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What is the difference between various Keychron keyboards?
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Out of stock keyboard replenishment schedule or when will new inventory arrives?
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There is a problem connecting my keyboard with my desktop or PC, what should I do?
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The caps lock makes errors automatically.
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My keychron keyboard disconnects/delays occasionally (every 30 mins or so) on my Windows laptop and desktop.
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How do I make my Mac go to sleep mode quicker?
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The keys are triggered when I’m lightly resting my fingers on them or when bumping or nudging adjacent keys while typing; the keys are way too sensitive.
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When I connect my Keychron keyboard, my mouse or phone will experience latency or other problems.
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Some of the keys make squeaky noises (mainly the middle part ) when I press down.
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The system does not capture the first few keystrokes.
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I saw the latest firmware on your website and want to update my keyboard, but I can't update the firmware on my Mac.
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I cannot connect the keyboard to my device.
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How do I adjust the speed of the backlight or the slow down the light?
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How can I turn off the backlight to save power？
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What’s the sound like for Optical and Gateron switches?
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Why have I still not received the tracking info for my order?
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How much does your keyboard cost？
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If I have additional questions about the Shipping Policy or Return Policy?
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What happens if the package I received is missing an add-on or another keyboard?
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What happens if the package I received is damaged or a bit scratched but does not affect the functionality?
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If I encounter any problems with my keyboard, who can help?
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How to disable Auto Sleep Mode?
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Why does my keyboard suddenly not light up?