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  1. Keychron | Support Center
  2. Shipping, Refund & Returns

Shipping, Refund & Returns

All about Keychron shipping, tax, refund & returns inquiries.

Refunds & Returns

  • Cancel order
  • Can I get a replacement?
  • How to return the Keyboard?

Shipping

  • What happens if the package I received is missing an add-on or another keyboard?
  • The package is shown as “Delivered” on the shipping website, but I haven’t received the package yet.
  • Does shipping or ETA affected by Covid-19 (Coronavirus)?
  • Why is my tracking info not updated on the tracking website?
  • How soon can I receive my package if I order now?
  • Provide a proper shipping address
See all 13 articles
Keychron | Support Center
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