Please try the following solutions:
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Try to buy a dongle with a Broadcom chip inside.
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Try to update the dongle's drive to the latest version.
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Try to move your dongle a little bit close to the keyboard.
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Try to buy the dongle from a well-known brand as their dongles usually have better compatibility.
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Buy the dongle from somewhere with an exchange policy, like Amazon, since you might need to exchange it.