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  1. Keychron | Support Center
  2. Product Support
  3. Single Connection Mode Keyboard

Single Connection Mode Keyboard

All about the support of Keychron Q, V, S, C, C Pro series products.

  • The Caps lock key and left Ctrl are swapped. The left Windows key and left Alt key are also swapped. What should I do?
  • The Caps lock key and left Ctrl are swapped. The left Windows key and left Alt key are also swapped. What should I do?/The keyboard is stuck in Layer 1 even though the switch is toggled to Mac.
  • I'm having problems with keys repeating and chattering, it gets stuck and the RGB/light also stops/stuck/lags/freezes at the same time.
  • The knob push is not registering in the key tester. How do I fix this?
  • There is a keycap that is "leaking" light from the side. What can I do to resolve this?
  • When flashing my keyboard/factory resetting, it reads ***STM32 DFU device connected (NO DRIVER). When attempting to flash it says "dfu-programmer: no device present." /"Cannot open DFU device"/"No DFU capable USB device available". What should I do?
  • The knob misses the register input half the time when it ’s rotating. Other times, it registers the steps twice. The knob seems to only registers when using it in large increments and not when using step by step with a pause in between. What should I do?
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