Skip to main content
Keychron | Support Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Keychron | Support Center
  2. Product Support
  3. Single Connection Mode Keyboard

Single Connection Mode Keyboard

All about the support of Keychron Q, V, S, C, C Pro series products.

  • I am an ISO layout user. What Q1's accessories should I purchase?
  • What's the warranty policy for the Q2?
  • Will disassembling my Q2 affect/lose the warranty?What do you suggest doing?
  • How can I buy a different plate for the Q2?
  • What is the current size of the Q2 hex screw?
  • Will it be possible to use the Keychron Q1 badge on the Keychron Q2 knob version?
  • What is the Keychron Q2 Barebone version?
  • What are the knob cap measurements for Q2?
  • What's the difference between the Q2 fully assembled version and the barebone version?
  • I purchased a Keychron Q2 barebone, do I have to buy my own knob? If so, where would I buy a knob and knob switch?
  • Is there a tutorial to show how to disassemble my Q2 keyboard?
  • There are about 15 or so keycaps with cracked stems on my new Q2. Is there anyway I can get sent a replacement keycap set?
  • My Q2 came with a stripped screw and I cannot remove the plate from the PCB. Are there any recommendations you can give me for taking off this screw?
  • For the the screw-in stabilisers in the Keychron Q2, do they come pre-lubed or not lubed?
  • When will the Q2 ISO (UK, Germany, France, Italy, Spain, Denmark, Norway, Sweden, Finland, Iceland, etc.) Version be released?
  • How to Factory Reset or Flash Firmware for Your Keychron Q2 keyboard?
  • Some keys/sockets/One key does not work/register/respond on my Q2. How can I get this fixed?
  • My Q2 does not work. Everything is connected but there are no lights or inputs. What should I do?
  • I cannot use the Caps Lock key on my Q2 to change input language on the macOS. What should I do?
  • On my Q2 the encoder does not always register a rotation. Any insights?
  • Q2 is unresponsive/no keystrokes/disconnect and reconnect until I unplug and replug the keyboard back in/felt a little static electricity when fingers on.
  • VIA did not recognize/detect Q2/became unresponsive and stuck on a blank blue screen. Very briefly a "Searching for devices" animation was seen, then VIA went all blank except for the menu item in the top left. Please help.
  • I am an ISO layout user. What Q2's accessories should I purchase?
  • What is the Keychron Q3 Barebone version?
  • What's the warranty policy for the Q3?
  • May I know the flash size of the Q3?
  • How thick is the Q3 PCB?
  • When will the Q3 ISO (UK, Germany, France, Italy, Spain, Denmark, Norway, Sweden, Finland, Iceland, etc.) Version be released?
  • Is Q3's polycarbonate plate compatible with Keychron K8 Pro?
  • How can I remove and replace/change the mechanical switches on Q3 keyboard?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Keychron | Support Center
Powered by Zendesk